PISA products & fabric

Lawn Linen is the Best Linen

Pisa Design main material is lawn linen – known for ages for its best qualities. One of the good characteristics of linen is its antibacterial nature. It is also a durable fabric with good absorbency, it is dirt-repellent and it has a beautiful shine. That is why linen has always been a fabric treasured by common people and kings alike.

Fabric of Pisa products

Unique things are created from surprising combinations. Whether we are talking about human relationships, spices or materials; sometimes, these are more than just the sum of their parts. This happened with Pisa Fabric too.

Linen story

Flax is one of the world´s oldest and most important crops. Archaeological finds from Georgia show that wild flax was dyed and used for clothing already 36 000 years ago. There is proof from the Later Stone Age that flax has been grown systematically. In Egypt, during the time of pharaons, the production of linen acquired industrial proportions.

Discovered pieces of linen fabric that have remained in good condition for centuries are also an indicator of how well linen can last the test of time. Throughout thousands of years, this versatile plant has been used for medical purposes and nutrition. Flax fibres have also been used for insulation, and flax oil paint has been used for wooden surfaces treatment.

One of the good characteristics of linen is its antibacterial nature, which is why it has also been used for hospital textiles. It is a durable fabric with good absorbency, it is dirt-repellent, and it has a beautiful shine. That is why linen has always been a fabric treasured by common people and kings alike.

Pisa Design products are a joy to make and they are a joy to use. They are ecologically and ethically made. Products are made to last for everyday use, they fit every occasion.

Pisa Design fabric product is made of recycled video tape combined with natural materials. Pisa Design gives old movies a new life by weaving those movie stories into something innovative and unique. Pisa fabric combines usability and recycling with good quality and handicraft.

Pisa fabric products are manufactured from recycled videotapes, which are combined with natural materials. Fabrics are cut the way so there is as less waste as possible, and leftovers are used up in prototypes and in details.

PISA product lines

Pisa wellness textile – SPA and sauna textiles
Pisa hometextile
Pisa fashionstyle textile – clothing and accessories

Your shopping cart is empty

Terms and conditions

Delivery Terms of Pisa Design Lifestyleshop Aito online store.

Applied as of 11.1.2020


1. General

These general terms (”general terms”) apply to you (”you” or ”customer”) when you make an order from Pisa Design Lifestyleshop Aito (”we” or ”Pisa Design Lifestyleshop Aito”) through our website at www.aitodesignshop.fi (”web shop”). We encourage you to carefully familiarize yourself with these general terms before making any orders in the web shop.

Any person making orders in the web shop must be at least 18 years old and he/she must hold a permanent delivery address within the delivery area of the web shop. For example, mail box addresses, hotels and other similar temporary addresses are not regarded as permanent addresses.

The customer must accept these general terms to be able to make any orders in the web shop. By accepting these general terms, the customer agrees to fully comply with these general terms and simultaneously accepts and gives his or her express consent for the processing of his/her personal data and Pisa Design Lifestyleshop Aito’s use of cookies in accordance with the Privacy policy and the Cookie policy.

Please note that these general terms give you specific rights, and you may have other rights, which vary from jurisdiction to jurisdiction.

Pisa Design Lifestyleshop Aito Business ID 2887088-4. The web-shop sells products to individuals at least 18 years old). Product prices include VAT. We reserve the right to change prices and shipping costs.

2. Your contracting party

Your contracting party in all orders made in the web shop is Pisa Design Lifestyleshop Aito, whose contact details are:

Pisa Design Lifestyleshop Aito (Business ID 2887088-4)

Address: Matkailutie 312, 85100 Kalajoki, Finland

E-mail: aitoshop@pisadesign.fi

Telephone: +358 40 661 00 62


3. Product orders

Product orders are made in the web shop by adding the desired product(s) to the shopping cart (basket) and making the respective payment with web payment service. All customer information is handled confidentially. The contact information that required for the order will not be used for another purposes but delivery or to clarify any inaccuracies in the order, unless otherwise specifically indicated. When you make an order from the web shop you are required to become acquainted and to accept the terms of delivery.


4. Methods of payment

Klarna Checkout is the payment service for the web shop and it includes such options as invoicing, payment in instalments, credit card and e-payment

By declaring details on the checkout you agree to the terms and conditions of Klarna AB (Klarna AB, Sveavägen 46, 111 34 Stockholm). By clicking the "Buy" button you agree to the general terms and conditions of the Pisa Design Lifestyleshop Aito web shop.


5. Order and payment confirmation

As we receive your order, we will send you order confirmation via email, which shows your order details. Making orders in the web shop requires that you provide us with a valid e-mail address. Please always check the content of the order confirmation. If you have any questions, contact our customer service immediately. Save an order confirmation if you need to contact customer service. If you contact a customer service, please keep your customer number and order number available for quicker identification. Please check as well that the contents of the package match the order confirmation.

The confirmation includes the price and the costs of delivery of the order, the ordered products, as well as other information required by applicable mandatory legislation.

Customer Service:

e-mail: aitoshop@pisadesign.fi

telephone: +358 40 661 0062 (available as retail shop opening hours)


6. Delivery and delivery costs

All costs of delivery of products ordered in the web shop are inclusive of postage and packaging costs. The costs of different means of delivery are shown in the basket when the products have been chosen. We provide an estimation of shipping costs in the shopping cart on the web shop according to the primary delivery method. The exact delivery costs you will see after submitting payment and delivery methods. Delivery methods depend on the content and total weight of the order. You can choose an option that suits you best. The exact delivery costs are indicated in the delivery method.

Delivery time

The particular delivery time within Finland varies depending on the order and delivery method. Usually the delivery time is 3-5 business days. In case a product you have ordered is not available at the moment, we may separately agree with you another delivery time or that we will deliver another product that is essentially similar to the original product, provided that the price of the replacement product does not exceed that of the original product. Is case of possible delivery delay we also notify you immediately after receiving the order.  

Web shop is not responsible for the delays caused by force majeure or the indirect harm caused by delays. The web shop informs about exceptional delivery times on its website. If you have any special requests for delivery time, you can contact us by e-mail at: aitoshop@pisadesign.fi so we can agree another delivery time.


7. Return policy

Pisa Design Lifestyleshop Aito web-shop has 14 days return policy. Regular price unused and undamaged products bearing all original product identifiers and tags can be returned. We charge a postage fee of 5,90€ (within Finland) and 14,90€ (for Priority Parcel shipments within EU) for the return and exchange of SALE and CAMPAIGN products. In case of returning product(s) without informing us about return via email, we charge a postage fee of 5.90€ or 14,90€ (as mentioned above).

The customer has a right to cancel from his/her distance sale contract by notifying Pisa Design Lifestyleshop Aito via the return form or other form of notice within fourteen (14) days after receiving the ordered products.

In case of making a return form, you have to indicate your name, address, order date and order number, and the details of the returning product(s) as well. The return form has to be sent by email to aitoshop@pisadesign.fi or by post to the return address below. The product(s) has to be returned by post within 14 days from the cancellation notice in the original condition and original packaging. The first exchange and return is free of charge for customer and for the following returns within the same order the customer is in charge. Please attach a copy of the cancellation form to product you return. Is case the product was used we reserve the right to charge the depreciation from the customer. Sale-products cannot be returned or exchanged.

If you would like to return or exchange your order after the return period has expired, please contact us directly.

When returning the supplied order, please attach your contact details and order number as well as account number for a full refund.

If a product ordered from the web shop has been returned to us in accordance with the return policy, Pisa Design Lifestyleshop Aito shall make the respective repayment through respective payment service provider as soon as possible and in any event within fourteen (14) days after having received the customer’s notice of withdrawal. The web-shop may however postpone the repayment, until we have received the product or the customer has provided us with a certification of the return.


Returm address:

Pisa Design Lifestyleshop Aito / Return

Matkailutie 312, 85100 Kalajoki, Finland


The return policy does not apply to a product(s) that was manufactured or modified for a customer as personalized products.


8. Unclaimed order

The situation if order has been sent by the web-shop but not collected by the customer cannot be defined as a return or exchange. If return or exchange notice has not been done by the customer, the web-shop reserve the right to charge delivery costs from the customer.


9. Controversial situations

If the order has been lost or damaged during transportation or otherwise does not respond to your order expectations, the customer has to inform us within 14 days by writing a letter to the return address (mentioned in Returm terms) or by calling to the customer service by the telephone number (mentioned in the contact details).

In case if the order package is obviously damaged during the transportation, the customer immediately has to make a complaint to the transportation company directly.